" Registration for B.Tech / Integrated M.Tech 1st year is on July 18, 2018"

Assistant Professor (Senior Grade)


Ph.D, MBA, M.A. (English), B.Ed


Dr. Santosh  Dev   has 18 years of teaching experience. She has publications in high quality peer reviewed journals. Her research has been acknowledge and cited by Governance Magazine. Her teaching experience includes teaching at Degree College and Engineering Institute. She has been working with Jaypee Institute of Information Technology, Noida since 2002 and has been instrumental in designing new courses, research and guiding students in both curricular and co-curricular activities.

Interest Area(s)

  • Human Resource Management
  • Organizational behavior.
  • Presentation and communication skills
  • English language and grammar.
  • Phonetics and spoken English.


International Conferences:

  • Dev, S.(2017), “Women’s Participation and Satisfaction in Banks: A Comparative Analysis of Male and Female Employees in Banks in India”, International Conferences On Peaceful and Prosperous South Asia (ICSA’ 17) March 27-29,2017 organized by Department of Humanities and Social Sciences, Jaypee Institute of Information Technology, Noida pp 86
  • Singh, N., Sengupta, S., Dev, S. (2015), “Toxicity in Leadership: Exploring its dimensions in the Indian context”, International Conference on Advances in Management and Technology in a global world (ICAMT-15) December 18-20, 2015, organized by Jaypee Business School in association with University of Nebraska, Omaha
  • Singh, N., Sengupta, S., Dev, S. (2015), “Comparison of perceived dimensions of toxicity in a leader with respect to age, gender and education of subordinates: An empirical study of the Indian IT industry”, International Conference on 'Research and Business Sustainability', organized by IIT Roorkee - Greater NOIDA Campus, 4th— 6th December, 2015
  • Sharma, A., Sengupta, S., Dev, S.(2015), “Does Work Engagement vary with demographic factors”, International Conference on 'Research and Business Sustainability' organized by IIT Roorkee in collaboration with Sheffield Business School, , held at IIT-Roorkee, Greater Noida Campus, 4th— 6th December, 2015
  • Dev. S and Gupta.” Innovative Practices in Professionalism: From the Perspective of The Bhagwad Geeta” International Conference on Innovative Practices in Management and Information Technology for Excellence, Maharaja Agrasen Institute of Management Technology, Jagadhri. pp50,8 May,2010
  • Dev.S, and Gupta.A "Professionalism in HRM Practices: From the Perspective of The Bhagwad Geeta", International Conference on Crystal Ball Gazing-Management Practices Beyond Recession, Rai Business School, New Delhi 2009
  • International Conference on “Leadership for a Sustainable Future” organized by Jaypee Institute of Information Technology University, Noida (March 2007)
  • International Conference on “Unleashing Entrepreneurship in India” organized by TIE; The Indus Entrepreneurs in New Delhi. The keynote speakers were Bill Gates, N. R. Narayanmurthy (December 2005)

National Conferences:

  • Dev S, "An exploratory study on Client satisfaction: Comparison between Private and Public Sector Banks in India “,Conference on Innovative Financial Practices and Developments, Apeejay School of Management ,New Delhi, pp.41-53 Jan, 2013.
  • Dev.S and Gupta.A. “Ethics and Business Intelligence”,2nd National Conference on Innovations in Management Practices, Apeejay School of Management, New Delhi ,pp 56,June.2009
  • Dev.S and. Gupta.A “Influence of emotional intelligence in organizational creativity” 3rd National Conference on Service Management, Maharaja Agrasen Institute of Management and Technology, Jagadhri, pp.3.May.2009
  • National Conference on “Global Issues in Higher & Technical Education” organized by Jaypee Institute of Information Technology, Noida (March 2005)

International Journals:

  • Singh, N., Dev, S. And Sengupta, S. (2018) ‘Pretending pirates: tracing the toxic trail in South Asia’,Int. J. Learning and Change, Vol. 10, No. 1, pp.70–87. (Indexes in Scopus and listed in ABDC_Journal )
  • N. Singh, S. Sengupta, and S. Dev.,Perceived toxicity in leaders: Through the demographic lens of subordinates, Information Technology and Quantitative Management (ITQM2017) Procedia Computer Science  (2017)  pp. 114-121 (Scopus indexed
  • Dev, S. and Sengupta, S.(2017) ‘The impact of work culture on employee satisfaction – empirical evidence from the Indian banking sector’, Int. J. Human Resources Development and Management, Vol. 17, Nos. 3/4, pp.230–246.(Scopus Indexed Journal)
  • N. Singh, S. Sengupta, and S. Dev., “Toxicity in Leadership: Exploring its dimensions in the Indian context”, International Journal of Management Practice, Vol. 10, Issue 2, pp. 109-15, January 2017. DOI: 10.1504/IJMP.2017.10001431 (Indexed in Scopus)
  • Dev.,S., "Clients’ and Employees’ Satisfaction in Banks: An empirical study on Gender equality" International Journal of Management, IT and Engineering ,A Monthly Double-Blind Peer Reviewed Refereed Open Access International e-Journal - Included in the International Serial Directories Indexed & Listed at: Ulrich's Periodicals Directory ©, U.S.A., as well as in Cabell’s Directories of Publishing Opportunities, U.S.A. August 2016 Volume-6, Issue-8 pp 138-150 Impact Factor (IJMIE) 7.119
  • Singh,N., and Dev,S. (2015) “The Dark Leaders: A Conceptual Study on the Flip Side of Leadership”, Advances in Economics and Business Management (AEBM) ISSN: 2394-1545; Online ISSN: 2394-1553; Volume 2, Number 2; January-March, 2015 pp. 123-129
  • Dev,S., (2014) "Employee Satisfaction Correlated With Client Satisfaction in Banks", ZENITH International Journal of Business Economics & Management Research, ISSN 2249- 8826 ZIJBEMR, Vol.4 (11), NOVEMBER (2014)(Indexed and listed at Ulrich’s Periodicals Directory, ProQuest)
  • Dev, S., and Sengupta, S. (2014) “Demographic Attributes and Employee Satisfaction in Banks in India”, International Journal of Research & Development in Technology and Management Science –Kailash, Vol. 21, No. 1, pp. ISBN - 978-1-63102-445-0. (Impact factor: 2.1479)
  • Dev, S., and Sengupta, S. (2014) “An Explorative Study on Employee Satisfaction: A Comparison between Public Sector and Private Sector Banks in India”, International Journal of Management, IT and Engineering, Volume 4, Issue 1, pp. 343-360. ISSN: 2249-05580 (Indexed and listed at Ulrich's Periodicals Directory ©, U.S.A., Open J-Gage as well as in Cabell’s Directories of Publishing Opportunities, U.S.A., ICV: 9)
  • Sengupta, S., Dev, S. (2013), "What makes employees stay? Exploring the dimensions in context of Urban-centric Business Process Outsourcing Industry in India”, Strategic Outsourcing: an International Journal, Vol. 6, No. 3, pp. 695-704 (Category B, Scopus Indexed Journal).
  • Dev, S. “Assessing and Understanding Organizational Culture: Various Views and Theories”Indian Streams Research Journal, Volume : III, Issue V, pp 47-56, June 2013, ,ISSN:- 2230-7850 (Associated and Indexed by EBSCO.U.S.A) Impact Factor 0.2105
  • Dev, S, Medury, Y, Gupta. A and Nagi, B.S. “Factors Influencing Customer Satisfaction in Retail Banking in Delhi and NCR” Indian Streams Research Journal, Vol. 2 Issue 9,pp78-88, Oct,2012, ISSN:-2230-7850 (Associated and Indexed by EBSCO.U.S.A) Impact Factor 0.2105
  • Dev. S, Sharma. S., Gupta. A., “A study of customer satisfaction in India’s Health care service Industry” South Asian Academic Research Journals Academicia, an International multidisciplinary research journal, Volume 2, Issue 4, April 2012, pp.12-33 ISSN:2249-7137, (Indexed in Ulrich's Periodicals Directory, ProQuest, U.S.A. Cabell's Directory of Publishing Opportunities, U.S.A)
  • Gupta, A, Dev, S. “Client satisfaction in Indian banks: An empirical study”, Management Research Review, Vol. 35 No. 7, 2012 pp. 617-636 Emerald Group Publishing Limited, {Indexed in ABI Inform, British Library ,Business Source (EBSCO), Cabell's Directory of Publishing Opportunities is Management and Marketing Current Abstracts (EBSCO) ,OCLC's Electronic Collections Online ,ProQuest and Scopus} ISSN: 2040-8269
  • Dev, S., Gupta.A . (2011) Work Culture and Its Impact on the Satisfaction Level of Clients and Employees:A Review on Indian Banks VSRD International Journal of Business & Management Research, ISSN No. 2231-248 X Oct Issue ,Vol.1No 8 pp-543-553.
  • Dev, S.,Sengupta, S.and Gupta, A. (2010), “Customer Satisfaction in Indian Banking: A Comparison among Public sector, Private sector and Foreign banks”,International Journal of Retailing and Marketing, pp. 23-28, Special Issue, November 2010. ISSN: 0976-318X.
  • Dev, S. and Gupta, A. (2010), “Employees’ Satisfaction: A Motivational Approach”, International Journal of Management Prudence, Vol. 2(1), ISSN: 09758496, 127-132

National Journals:

  • Dev, S (2014) Transpersonal Leadership , Selected Caselets in Management, Edited book by Prof Mukesh Chaturvedi and Surabhi Singh IMS Publishing House,Noida Noida pp 13-14
  • Dev.S, “Motivation: From the Perspective of The Bhagwad Geeta”, Review of Business and Technology Research, Vol.1, No.1, pp1-7, 2008.
  • Gupta, A. and Dev, S. (2009), “Professionalism in HRM Practices: From the Perspective of the Bhagwad Geeta”, Compendium of selected national papers in Management Practices beyond Recession; Theme: HR, Vol. VI, Perfect Publication Private Ltd, pp. 62-68

Workshops and Seminars:

  • Attended a seminar on “Bankers Borrowers Business Meet- Improving Bankers’ Borrowers’ Approach” organized by ASSOCHAM,INDIA on 23rd March,2015 in Hotel Le-Meridian, New Delhi
  • Attended a two day workshop on “Computational Linguistics” organized by Jaypee Institute of Information Technology, Sector 128, Noida on 14th & 15th November 2014.
  • Attended a seminar on 1857 Freedom Movement and Hindi Novel organized by Prof Prof Jaidev Memorial lectures held in Gandhi Peace Foundation, Delhi on Sept.28,2014
  • Faculty Development programme on Effective Teaching 28th July-2nd Aug 2014, JIIT, Noida
  • Faculty Development Programme on Case Teaching and Case Writing 18th-19th July 2014 , IMS Noida
  • One Day IP Awareness Workshop conducted by Jaypee Institute of Information Technology, Noida on 23rd August, 2014.
  • Attended a FDP on Transforming Teaching Skills : Participant Centered Learning ,3rd May 2014, Maharaja Agrasen Institute of Management Studies. New Delhi
  • Development and problems related to tribal language and Literature :Speaker Virbharat Talwar and Ramanika Gupta , Prof Jaydev Memoriallectures, 25th Sep 2013 Sathya Academy,New Delhi
  • Women Empowerment and Social Development ,Golden Jubilee Initiativeorganized by Bharati Vidyapeeth Deemed University, held on 18th July 2013India Habitat Centre, New Delhi.
  • Regional Seminar on “Entrepreneurial Development” organized by JIIT, Noida (October 2010)
  • 5-day Faculty Development Workshop on “Statistical Data Analysis using SPSS Software” organized by JIIT, Noida (June 2010).
  • Attended a Talk-cum-Workshop on Effective Reading: Strategies and Resources by Dr Neil J Anderson, on May 15, 2007 organised by FORTELL, in collaboration with Maharaja Agrasen College, University of Delhi.
  • 2-day Faculty Development Workshop on “Problem–based Learning” At JUIT Campus, Waknaghat (HP) conducted by Workshop Facilitators Dr. George H. Watson and Dr. Mark A. Serva, University of Delaware, USA (March 2007).
  • Attended a National Conference on “ Management Challenges in Emerging Economics: Past, Present, and Future’’ in Jaipuria Institute of Management, Noida on January 20, 2007.
  • Attended a National Seminar on “ New Paradigm in HR: 2005 to 2020” organized by Institute of Technology and Sciences, Ghaziabad in October, 2005
  • Attended a 3-day workshop on “Research Methodologies” by Prof. Nalin Sharda, Associate Professor, Victoria University, Australia, held at JIIT, Noida.

Book Chapter

  • Dev, S. and Gupta, A., “Influence of emotional intelligence in organizational creativity”, Service Management.Editors: Dr Raj Kumar, Adarsh Kumar Aggarwal. Excel India Publishers pp 215-221, 2010.


  • Invited by Kurukshetra University, Kurukshetra to deliver lecture on “Presentation and Communication Skills” (March 2008; March 2009)